Question 1

Do you handle small, one-off tasks or only large projects?

Accepted Answer

We do both! We aim to be your long-term technical partner. Whether you need a single bug fix, a one-page GemPages build, or a complex custom app integration, we are happy to assist.

Question 2

Can you help with simple landing pages as well as complex technical builds?

Accepted Answer

We offer two tiers of service to match your budget and goals. Our low-code team uses drag-and-drop builders for fast, cost-effective landing page creation. For unique features that standard apps can’t achieve, our senior developers write bespoke code (Liquid, React, Node.js) to build custom solutions from scratch.

Question 3

Can you help with ongoing store maintenance?

Accepted Answer

Yes. Many of our clients treat us as their outsourced technical department. We offer ongoing support that covers site health audits, speed optimization, troubleshooting, and regular content updates like adding new products or managing collections.

Question 4

How do you handle custom API integrations or private apps?

Accepted Answer

Our backend team is experienced in Node.js and PHP. We can build private Shopify apps or connect your store to third-party services (ERPs, CRMs, or custom inventory tools) via API to automate your business workflows.

Question 5

How much do your services cost?

Accepted Answer

We offer flexible pricing models - either per-project or hourly - depending on the task and our agreement. Our hourly rates are based on the expertise required for the job, starting at 40€/hr for operational tasks and landing page builds and up to 70€/hr for senior-level custom development and complex integrations. We always provide a clear estimate before starting any work so there are no surprises.

Question 6

What is your availability?

Accepted Answer

We are based in Europe and serve a global client base. While we are active and responsive throughout the day, our only scheduled downtime is between 23:00 and 06:00 UTC. Outside of those hours, our team is fully available to support your store’s needs.

Question 7

How do we communicate and manage projects?

Accepted Answer

We believe communication should be natural and easy, not a chore. We are available via WhatsApp and email 24/7. Unlike many agencies, we don’t force our clients to log into complex internal project management systems; we meet you where you are already working to keep things moving fast.

Question 8

What is your deployment and testing process?

Accepted Answer

We prioritize your store’s stability by ensuring that no change goes live without thorough validation. Whether we are implementing complex custom code or building a simple layout in a page-builder, we always work in drafts or staging environments first. Every update undergoes a dedicated testing phase to catch potential issues before publishing, ensuring a seamless and error-free experience for your customers once the changes are moved to production.

Vigeo Studio

About

Our Technical Expertise

How We Help

Packaged Services

End-to-End Shopify Store Launch

Full-Scale Custom Theme Engineering & UI/UX Design

Priority Technical Support & Troubleshooting

Customer Stories

No case studies available

FAQ

Discover and hire top Shopify freelancers & agencies.