Below you'll find answers to our most commonly asked questions. If you don't find the answer you are looking for, please contact us and we will help you.
How I can create my listing inside experts Directory?
You can create your listing by signing up on our platform and completing your expert profile. Once approved, your profile will be visible in our directory.
Do my listing need to reviewed?
Yes. Our team review manually all applications to ensure they meet our quality criteria. After your submission you will receive and email within 1-3 business day with the feedback from us.
Do I need to pay for my listing?
No, creating a basic listing on shopexperts is completely free. We offer optional premium features for experts who want additional visibility.
What are benefits of PRO listing, do I need to subscribe?
PRO listings offer enhanced visibility, priority placement in search results, and access to exclusive leads. Subscription is optional but recommended for serious professionals.
Can I join as an agency?
Yes, agencies are welcome on shopexperts. You can create an agency profile and add team members to showcase your full team capabilities.
What will happened if I claim my listing?
Claiming your listing gives you full control over your profile information, allows you to respond to reviews, and enables you to receive direct inquiries from potential clients.
How to receive my first lead?
Complete your profile with detailed information about your services, add portfolio items, and ensure your availability status is up to date. Leads are matched based on expertise and availability.
Where I can request withdrawal of my balance?
You can request withdrawals from your dashboard under the Payments section. We support various payment methods including bank transfer and PayPal.
Can I communicate with my lead outside the platform?
Yes, once a connection is established, you're free to communicate with clients through your preferred channels. However, we recommend keeping initial conversations on-platform for security.
Can I worked with the multiple leads in the same time?
Absolutely! You can manage multiple projects simultaneously. Our dashboard helps you track all your active leads and projects in one place.
Can I change my hourly rate during the project?
Rate changes should be discussed and agreed upon with your client before implementation. Any changes to project terms should be documented.
How shopexperts protect my payments?
We use secure payment processing and offer escrow services for project-based work. Funds are held safely until milestones are completed and approved.
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